Privacy Policy

Privacy Policy

At CI Scientists, we are dedicated to upholding the highest standards of privacy and data protection. This Privacy Policy provides a detailed explanation of the types of information we collect, the purposes for which we use it, the measures we employ to protect it, and the rights available to individuals whose data we process when they visit our website or engage with our services.

1. Information We Collect

Personal Information

When you subscribe to our services, register for an account, subscribe to our newsletters, whitepapers, updates, or contact us, we may collect personal information such as your name, email, phone number, professional designation, organization/company name, therapeutic area of interest, and any other information you choose to provide.

Usage Data

We automatically collect information about your interaction with our website and services, including IP addresses, browser type, device information, pages visited, time spent on pages, and the duration of visits.

Cookies

We use cookies and similar technologies to enhance your experience on our website, analyse site traffic, and understand user behaviour. You can control cookies through your browser settings.

Content Downloads and Engagement Data

When you download resources such as whitepapers, reports, case studies, or other free content from our website, we will collect your Identity and Contact Data. We use this information to:

  • Provide you with the requested content
  • Determine what content may be relevant to you based on your profile and usage patterns
  • Measure engagement with our content and communications

2. How We Use Your Information

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Your consent (when you explicitly agree to receive specific content or communications)
  • Legitimate interests (to study how customers use our products/services, to develop them and grow our business, and to establish and maintain business relationships)
  • Performance of a contract (to provide services you have subscribed to)
  • Legal obligations (to comply with applicable laws and regulations)

Provide and Improve Services

We use your information to provide, maintain, and improve our services, including managing subscriptions, enhancing user experience, and supporting scientific and clinical intelligence activities.

Communication

We may use your contact information to send you updates, newsletters, whitepapers, promotional materials, information about our products and services, and other information related to our services. We may also personalize these communications to ensure they are in line with your preferences and relevant to your area of practice or scientific interests. You can opt out of these communications at any time by following the unsubscribe instructions in the email or by contacting us at info@ciscientists.com

Analytics and Research

We use usage data and analytics to understand how our services are used, identify trends, and make data-driven decisions to improve our offerings and scientific support.

Security

We use your information to detect, prevent, and address security issues, fraud, and other illegal activities.

3. How We Share Your Information

Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, and providing our services, including IT resource providers, marketing agencies, email service providers, and analytics platforms. These providers are bound by strict confidentiality agreements and are authorized to use your personal information only as necessary to provide these services to us.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

Business Transfers

Your information may be transferred to the acquiring entity in the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement a variety of security measures, including administrative, technical, and physical safeguards, to protect your personal information from unauthorized access, use, or disclosure. We conduct regular audits and staff training to uphold these standards and promptly respond to and escalate all privacy-related questions, complaints, and concerns. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

Access and Update Information

You have the right to access, correct, update, or delete your personal information. You can do this by contacting us directly at info@ciscientists.com.

Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us. You will always have the ability to unsubscribe, and the withdrawal process will be made as easy as the subscription process.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on our website.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • For the duration of your subscription or account
  • To provide our services and fulfil contractual obligations
  • To comply with legal, regulatory, tax, accounting, or reporting requirements
  • To resolve disputes and enforce our agreements

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

7. International Data Transfers

If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through the use of standard contractual clauses or other approved data transfer mechanisms.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data processing practices, please contact us at info@ciscientists.com

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